Summary
Nick Mehta is the CEO of Gainsight since 2013, leading the company's strategy and growth in customer success solutions. He has successfully launched Gainsight Horizon AI Labs and established the company as a leader in the customer success industry. Under his leadership, he has been recognized as a Top SaaS CEO for three consecutive years.
Early Lessons
Defining Moments
Dream Collaboration
Passion Pursuit
Career Journey
Prior to Gainsight, Mehta served as CEO of LiveOffice, where he expanded cloud archiving ARR and led the company's successful acquisition by Symantec for $115 million. He also held the position of Vice President at VERITAS Software and Symantec Corporation. Currently, he serves on the Board of Directors for both PubMatic and F5.
Educational Background
Mehta holds dual degrees from Harvard University, earning both a Master's of Science in Computer Science and a Bachelor's of Arts in Biochemistry in 1998.
Industry impact & Expertise
He is recognized as a thought leader in Customer Success, SaaS, and entrepreneurship. His leadership has been widely acknowledged with awards including Top CEO of 2018 by Comparably and the Entrepreneur Of The Year 2020 Northern California Award. He regularly contributes to industry discussions through his blog at mehtaphysical.com.
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