Zoom Phone
Use-cases
- Sales Call Tracking Automate call recordings from Zoom Phone into Attention.com, allowing sales managers to review and analyze sales interactions more effectively, using the platform's transcript and call analytics features.
- Coaching and Feedback Loops Export call transcripts and metadata from Zoom Phone to Attention.com for easy annotation and feedback sessions, enabling enhanced sales coaching and skills development.
- Enhanced CRM Data Input Sync call metadata and recordings from Zoom Phone directly into CRM systems like Salesforce or HubSpot via Attention.com, enriching deal and opportunity data with real-time call information.
- Performance Monitoring Use Attention.com’s scorecard features to evaluate Zoom Phone call data for individual or team performance tracking, identifying trends and areas in need of improvement.
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Features
- Automated Data Transfer Integrates call data automatically from Zoom Phone into Attention for seamless record-keeping.
- Comprehensive Call Analysis Provides access to Attention's robust call transcription and analytics tools directly with Zoom Phone data.
- Enhanced CRM Sync Automates CRM updates with enriched call data, ensuring real-time accuracy.
- Performance Insights Employs Attention's scorecard features to monitor call performance metrics.
Benefits
- Increased Efficiency Automatically transfer and process call data, reducing the need for manual entry and potential errors.
- Improved Sales Effectiveness Gain detailed insights from calls that enable strategic decision-making and effective coaching.
- Better CRM Integration Ensures that sales and customer information is up-to-date and comprehensive.
- Enhanced Team Performance Utilize detailed analytics for improved team performance tracking and development.
FAQ
Any questions? We'd love to help
How do I set up the integration between Attention and Zoom Phone?
You can set up the integration through Attention's settings panel. Navigate to the integration section and follow the prompts to link your Zoom Phone account.
What data will be transferred from Zoom Phone to Attention?
The integration transfers call recordings, transcripts, and metadata such as call duration and participant information.
Is the integration compatible with all CRM systems?
While the integration supports many major CRMs like Salesforce and HubSpot, you should verify compatibility with your specific CRM within the Attention platform settings.
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