SurveyMonkey
Use-cases
- Combining Call Transcripts with Feedback Use Attention's sales call transcripts alongside SurveyMonkey surveys to gather detailed customer feedback and insights.
- Coaching Feedback Integration Use SurveyMonkey to collect coaching feedback from sales teams, which can be integrated with Attention's coaching scorecards for comprehensive analysis.
- Targeted Survey Distribution Leverage call metadata from Attention to segment and target survey distribution based on customer interaction history.
- Training Impact Analysis Connect Attention's deal data with SurveyMonkey surveys to evaluate the impact of training programs on deal closures through customer feedback.
Are you a current customer?
Add Attention to your Slack workspace
Features
- Automatic Data Synchronization Effortlessly sync call recordings and transcripts from Attention with SurveyMonkey survey responses.
- Comprehensive Reporting Generate detailed reports combining quantitative survey data with qualitative call insights.
- Customizable Workflows Create tailored workflows to automate survey distribution based on call outcomes.
Benefits
- Enhanced Customer Insights Integrating Attention with SurveyMonkey provides a 360-degree view of customer interactions, combining qualitative insights with quantitative survey responses.
- Streamlined Processes Automate the collection and analysis of survey data alongside call interactions, saving time and reducing manual efforts.
- Improved Decision Making Access comprehensive data to drive strategic decisions and optimize sales processes based on real customer feedback and call performance.
FAQ
Any questions? We'd love to help
How does the data synchronization process work?
The integration automatically syncs data between Attention and SurveyMonkey, allowing you to effortlessly pull call details and transcripts into your surveys without manual entry.
Can I customize the surveys based on the call data?
Yes, you can create workflows that automatically distribute specific surveys based on the results and details of sales calls tracked in Attention.
Is the integration secure?
Both Attention and SurveyMonkey integration adhere to the highest data security protocols, ensuring that all your data exchanges are encrypted and protected.
Ready to learn more?
Attention's AI-native platform is trusted by the world's leading revenue organizations