Beamer
Use-cases
- Export Call Data Sales teams can immediately export call recordings and transcripts from Attention into Beamer to keep the support team updated about frequent customer inquiries.
- Deal Notifications Upon closing a deal, Beamer sends an automatic notification to internal teams using Attention's deal scorecards to streamline operations.
- Product Development Insights Integrating Attention's opportunity data, Beamer can automatically alert product development teams to prioritize features that high-stakes clients are interested in.
- User Segmentation By using Attention's call metadata, Beamer helps in segmenting user notifications across different departments based on past interactions and call frequency.
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Features
Seamless Data Synchronization: Effortlessly link Attention's call recordings, transcripts, and related data directly into Beamer for comprehensive team insights.
- Customizable Notifications: Configure Beamer notifications to alert relevant teams about significant updates from Attention, promoting proactive handling of customer interactions.
- Enhanced Collaboration: Enable sales, support, and development teams to have a unified view of customer engagement metrics, thus driving informed decision-making.
- Advanced Reporting: Use detailed call data from Attention to fuel Beamer's analytical dashboard, enhancing strategic planning and performance monitoring.
Benefits
Improved Efficiency: This integration reduces manual data entry tasks, saving time for revenue teams and allowing them to focus on customer engagement and sales closure activities.
- Faster Onboarding: With streamlined access to comprehensive data, new team members can onboard more rapidly, benefiting from the rich insights accessible through Beamer.
- Enhanced Productivity: By ensuring all relevant teams are constantly updated via automated notifications, employees can maintain a higher level of productivity and focus on strategic goals.
FAQ
Any questions? We'd love to help
How do I set up the integration between Attention and Beamer?
To set up the integration, navigate to the integrations section within your Beamer account, select Attention from the list, and follow the on-screen instructions to authenticate and connect your accounts.
Can I customize the type of notifications sent through Beamer?
Yes, you can tailor notifications in Beamer to meet your specific needs, deciding which teams receive updates and the frequency of such alerts.
Is this integration secure?
Absolutely, both Attention and Beamer employ industry-standard data encryption protocols to ensure that your information remains secure during transit and storage.
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